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Notifying employees about schedule changes

Send employees an email about their schedule changes, straight away when you save or later in one go via Notify changes.

Teamlead informs employees by email about changes to their schedule. You decide when: straight away when you save, or later in one go.

Straight away when saving

  1. Click Save in the schedule.
  2. In the confirmation window, leave the Send notifications to the affected employees tick box on. It is on by default.
  3. Click Save. Every employee involved gets the email "Schedule updated" with a link to the schedule.

Sending later in one go

Want to make more changes first? Then untick the box when you save and send the emails later:

  1. In the schedule, open the actions menu (three dots) and choose Notify changes.
  2. The Send notifications window opens. In Changes made since, choose a date.
  3. Under Schedule changes, check the list of changes that have not been notified yet.
  4. Click Send. You see Sent successfully. Each employee gets one email with all their changes.

Tip: collect your changes and send them at a fixed time, for example at the end of the day.

Keeping track of who has been notified

On the Schedule changes page, the Notified at column shows when the email was sent. The details of a change show Employee notified or Not yet notified.

Good to know

  • Are you processing a leave request in the schedule? Then use the Send notifications switch to choose whether the employee gets an email.
  • No email is sent for changes in a shift template, for changes on days that have not been published yet, when you publish a schedule, or for a day note. Inform employees about these yourself.
  • Can't see the tick box even though you have changed shifts? Then emails are switched off for your organisation. Email support@teamlead.io.
  • Employees cannot switch emails about schedule changes on or off themselves.

Not working?

Is an employee not getting an email? Check whether:

  • their email address is correct;
  • they have already activated their account: anyone who has not yet accepted the invitation does not get emails;
  • the email is in their spam folder.

If an earlier email could not be delivered, Teamlead switches off email for that address. Email support@teamlead.io to fix this.

See also