---
title: For planners and team leads | Teamlead Knowledge Base
description: Scheduling, processing leave, staffing, adherence and statistics.
---

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1. [Teamlead Knowledge Base](https://kennisbank.teamlead.io/en)
2. [For planners and team leads](https://kennisbank.teamlead.io/en/for-planners-and-team-leads)

# For planners and team leads

 Scheduling, processing leave, staffing, adherence and statistics.

## Schedule

- [Editing the schedule](https://kennisbank.teamlead.io/en/editing-the-schedule)
- [Swapping and copying skills](https://kennisbank.teamlead.io/en/swapping-and-copying-skills)
- [Making a bulk change](https://kennisbank.teamlead.io/en/making-a-bulk-change)
- [Adding day notes](https://kennisbank.teamlead.io/en/adding-day-notes)
- [Viewing and undoing schedule changes](https://kennisbank.teamlead.io/en/viewing-and-undoing-schedule-changes)
- [Notifying employees about schedule changes](https://kennisbank.teamlead.io/en/notifying-employees-about-schedule-changes)
- [Scheduling breaks](https://kennisbank.teamlead.io/en/scheduling-breaks)
- [Importing shifts from a CSV file](https://kennisbank.teamlead.io/en/importing-shifts-from-a-csv-file)
- [What does the clock next to a name mean?](https://kennisbank.teamlead.io/en/what-does-the-clock-next-to-a-name-mean)

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## Shift templates and automatic scheduling

- [How does scheduling work in Teamlead? Shift template and continuous schedule](https://kennisbank.teamlead.io/en/how-does-scheduling-work-in-teamlead-shift-template-and-continuous-schedule)
- [Creating and publishing a shift template](https://kennisbank.teamlead.io/en/creating-and-publishing-a-shift-template)
- [Edit the shift template or create a new one?](https://kennisbank.teamlead.io/en/edit-the-shift-template-or-create-a-new-one)
- [Continuous scheduling and publishing](https://kennisbank.teamlead.io/en/continuous-scheduling-and-publishing)
- [Automatically fill](https://kennisbank.teamlead.io/en/automatically-fill)
- [Flexible tasks](https://kennisbank.teamlead.io/en/flexible-tasks)

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## Leave

- [Reviewing and processing leave requests](https://kennisbank.teamlead.io/en/reviewing-and-processing-leave-requests)
- [Requesting or deleting leave on behalf of an employee](https://kennisbank.teamlead.io/en/requesting-or-deleting-leave-on-behalf-of-an-employee)
- [Viewing and adjusting leave balances](https://kennisbank.teamlead.io/en/viewing-and-adjusting-leave-balances)

## Staffing and forecast

- [Viewing staffing and adjusting it per day](https://kennisbank.teamlead.io/en/viewing-staffing-and-adjusting-it-per-day)
- [Setting up staffing templates](https://kennisbank.teamlead.io/en/setting-up-staffing-templates)
- [Forecast: required staffing from telephony data](https://kennisbank.teamlead.io/en/forecast-required-staffing-from-telephony-data)
- [Using external employees](https://kennisbank.teamlead.io/en/using-external-employees)

## Adherence and statistics

- [Tracking adherence](https://kennisbank.teamlead.io/en/tracking-adherence)
- [Statistics and export](https://kennisbank.teamlead.io/en/statistics-and-export)

- [Get started](https://kennisbank.teamlead.io/en/get-started)
- [For employees](https://kennisbank.teamlead.io/en/for-employees)
- [For planners and team leads](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#main-content)

    - [Schedule](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#schedule)
    - [Shift templates and automatic scheduling](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#shift-templates-and-automatic-scheduling)
    - [Leave](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#leave)
    - [Staffing and forecast](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#staffing-and-forecast)
    - [Adherence and statistics](https://kennisbank.teamlead.io/en/for-planners-and-team-leads#adherence-and-statistics)
- [For administrators](https://kennisbank.teamlead.io/en/for-administrators)
- [Connections](https://kennisbank.teamlead.io/en/connections)
- [Frequently asked questions](https://kennisbank.teamlead.io/en/frequently-asked-questions)

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