---
title: Adding an employee
description: How to add a new employee to a location, with or without an invitation to log in.
---

[Skip to content](https://kennisbank.teamlead.io/en/adding-an-employee#main-content)

- [English](https://kennisbank.teamlead.io/en/adding-an-employee)
- [Nederlands](https://kennisbank.teamlead.io/nl/een-medewerker-toevoegen)

English

Show submenu for translations

![Teamlead](https://kennisbank.teamlead.io/hs-fs/hubfs/main-logo-horizontal-png-dark.png?width=176&height=32&name=main-logo-horizontal-png-dark.png)

Open main navigation

Close main navigation

- - [English](https://kennisbank.teamlead.io/en/adding-an-employee)
    - [Nederlands](https://kennisbank.teamlead.io/nl/een-medewerker-toevoegen)

  English
  
  Show submenu for translations
- [Tickets](https://servicedesk.teamlead.nl/tickets)

[Tickets](https://servicedesk.teamlead.nl/tickets?hsLang=en)

 Hi. How can we help you?

- There are no suggestions because the search field is empty.

1. [Teamlead Knowledge Base](https://kennisbank.teamlead.io/en?hsLang=en)
2. [For administrators](https://kennisbank.teamlead.io/en/for-administrators?hsLang=en)

# Adding an employee

## How to add a new employee to a location, with or without an invitation to log in.

An employee must be in Teamlead before you can schedule them. Only an account manager can add employees.

### How to do it

1. Under **Location** at the top right, choose the location where the employee works.
2. Go to **Employees** and click **New employee**.
3. In the **General** block, enter the **First name**, **Last name** and **Email address**.
4. Under **Type**, choose **Regular** (employee), **Administrator** (planner or team lead) or **External** (external employee, only if external employees are turned on).
5. In the **Invitation** block, choose whether to send an invitation straight away with **Send invitation email immediately**. Under **Invite employee to log in with**, choose **Password** or **Single sign-on**.
6. Click **Next**. You see **Created successfully** and go to the profile.
7. Complete the profile: availability, work times and skills.

### Good to know

- The employee automatically gets the skills that have **Enable this skill for newly registered employees** turned on, and work times on all working days of the location. Check them in the profile.
- If you create someone via **Account management** \> **New**, they do not get any default skills or work times. So use **New employee**.
- A new account is inactive until the employee accepts the invitation. Inactive accounts do not get emails, not even about schedule changes.
- You can schedule an employee who has not been invited yet.
- Does someone work at more than one location? Add the other locations in **Account management**.
- Does your organisation use SSO? Then a colleague automatically gets an account the first time they log in, as **Regular** at all locations. Adjust the type and locations afterwards if needed.

### Not working?

- Is the **New employee** button greyed out? Then you are not an account manager. Ask an account manager in your organisation to give you those rights.
- **Email address contains an unknown domain**: the part after the @ is not allowed for your organisation. Email support@teamlead.io to have the domain added.
- **A user with this email address already exists**: an email address can only appear once in Teamlead. Often it belongs to a former colleague. Under **Employees**, turn off the **Show employable employees only** filter and search again. Or search in **Account management** with **Show active accounts only** turned off. If you find no one, email support.
- **No invitation method is available for this environment. Configure SSO or enable password login.**: contact support.

### See also

- [Importing employees from Excel](https://kennisbank.teamlead.io/en/importing-employees-from-excel?hsLang=en)
- [Setting up the employee profile](https://kennisbank.teamlead.io/en/setting-up-the-employee-profile?hsLang=en)
- [Managing accounts: rights, inviting, deactivating and deleting](https://kennisbank.teamlead.io/en/managing-accounts-rights-inviting-deactivating-and-deleting?hsLang=en)
- [A new employee is not in the schedule](https://kennisbank.teamlead.io/en/a-new-employee-is-not-in-the-schedule?hsLang=en)
- ["Email address already in use" for a new employee](https://kennisbank.teamlead.io/en/email-address-already-in-use-for-a-new-employee?hsLang=en)

- [Get started](https://kennisbank.teamlead.io/en/get-started?hsLang=en)
- [For employees](https://kennisbank.teamlead.io/en/for-employees?hsLang=en)
- [For planners and team leads](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#main-content)

    - [Schedule](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#schedule)
    - [Shift templates and automatic scheduling](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#shift-templates-and-automatic-scheduling)
    - [Leave](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#leave)
    - [Staffing and forecast](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#staffing-and-forecast)
    - [Adherence and statistics](https://kennisbank.teamlead.io/en/for-planners-and-team-leads?hsLang=en#adherence-and-statistics)
- [For administrators](https://kennisbank.teamlead.io/en/for-administrators?hsLang=en)
- [Connections](https://kennisbank.teamlead.io/en/connections?hsLang=en)
- [Frequently asked questions](https://kennisbank.teamlead.io/en/frequently-asked-questions?hsLang=en)

[![](https://kennisbank.teamlead.io/hs-fs/hubfs/Teamlead-logo.png?width=500&height=105&name=Teamlead-logo.png)](http://teamlead.io)

[Website](https://teamlead.io)[Create a ticket](https://servicedesk.teamlead.nl/tickets?hsLang=en)© 2026 Teamlead